CONSULATE OF THE UNITED STATES OF AMERICA
AMERICAN CITIZEN
SERVICES
TAX INFORMATION FOR U.S.
CITIZENS LIVING ABROAD
• Web Services
IRS Home Page:
http://www.irs.gov
Citizens Abroad: www.irs.gov/businesses/small/international/article/0,,id=97324,00.html
Persons in the Military:
www.irs.gov/individuals/military/index.html
Tax Forms and Publications:
www.irs.gov/formspubs/index.html
Electronic Payment Website:
www.eftps.gov
Refund Information: Go to
www.irs.gov
Click on “Where’s my refund?” Follow the
prompts.
Tax Law Questions: Go to
www.irs.gov
Click on “help” in the top menu. Click on
“Tax Law Questions” Follow the prompts.
• Phone Services
Individuals: 1-800-829-1040*
Business: 1-800-829-4933*
Customer Service Phone:
1-215-516-2000 - Hours: Mon-Fri 6:00 am-11:00 pm (Eastern
Standard Time)
Customer Service Fax: 1-215-516-2555**
Refund Inquiries: 1-800-829-1954*
TeleTax: 1-800-829-4477*
ITINS after 30 days: 1-215-516-4846
Exempt Organization Help Desk:
1-877-829-5500*
Tax Offset Program (TOP) Help Desk:
1-800-304-3107*
E-Services Help Desk: 1-512-416-7750
* If able to access U.S. Toll Free Systems:
** Fax Instructions for Philadelphia Service
Center: The Fax Service CAN NOT be used to transmit your
originally filed tax return. Documents transmitted to the
Philadelphia Service Center should contain ONLY information
which was specifically requested and a cover sheet containing
the following information:
To: Tax Examiner and/or Employee Profile
Number (located on notice)
Your Taxpayer Info: Name, Address, Phone,
and Fax numbers
Your Taxpayer ID#: Social Security/Tax Identification
Number
Your Subject Matter: Reason why you are contacting
IRS
• Mailing Addresses
The Philadelphia Service Center services
all Overseas filers, including military
personnel stationed abroad.
Completed tax returns may be mailed:
INTERNAL REVENUE SERVICE
PHILADELPHIA, PA 19255-0215
For Courier Service:
PHILADELPHIA SERVICE CENTER
11601 ROOSEVELT BLVD
PHILADEPHIA, PA 19154
ITIN – Form W-7
IRS Philadelphia Service Center
ITIN Unit
P.O. Box 447
Bensalem, PA 19020
URGENT TAX NEEDS
For Collection/Levy Status Accounts
Problems: Phone: 1-215-516-2004 / Fax: 1-215-516-6931
Taxpayer Advocate Office: Phone:
1-215-516-2499 / Fax: 1-215-516-2677 / Toll-Free 1-877-777-4778*
INTERNATIONAL TAXPAYER ADVOCATE SERVICE
INTERNAL REVENUE SERVICE
San Patricio Office Center, Room 200
7 Tabomico Street
Guaynabo, Puerto Rico 00966
Phone: 787-622-8931 / Fax:
787-622-8933