If your “green card” card is lost or stolen you should report this with the local police authorities. Under certain circumstances, you may be able to obtain a Transportation Letter to allow you to travel to the U.S. In order to request such service you should come in any Tuesday or Thursday (except on holidays) between 2:00 and 4:00 pm with your valid and expired passports and all available evidence of your LPR status and that you have not been away from the U.S. for more than 364 days by the time you will return.

If you meet the requirements and DHS approves it, a transportation letter may be issued to allow you to travel within the authorized period. The verification and processing of this document might take a few days, and will probably not be ready on the same date. Processing fees for such service are $165.00. Transportation letters are valid for a maximum of 30 days. Please keep in mind that fees will not be reimbursed, even if issuance of letter is not approved.